How to . . .

Activate your phone and make your first call.

  • Ensure the battery of your phone is charged
  • Insert your SIM card and turn on your phone
  • As soon as you see the Tigo Network indicator at the top of your phone screen, you are ready to make or receive calls

Know my number.

Just go to your phone menu > go to messages > click on New SMS and use your keypad to type the letter N and send to 7410 to receive your number. This message is free

Recharge with Balance.

Recharge cards and/or ePIN (electronic recharge) are available in our outlets through distributors and street vendors. You can recharge from as low as Frw 90 through ePIN or Frw 300 with Recharge cards. Simply type *130* followed by the 15 digit code (scratch silver foil to reveal) followed by # and then press send.

Check your balance.

Type *131# and send. You will immediately receive your account status via SMS.

International Calls.

To make International calls, dial + followed by the country code and number. Example: +250 722 xxx xxx

Send an SMS.

You can send an SMS at very affordable rates by going to your phone menu, go to Messages, click on compose SMS, use your keypad to write the nessage you want and when you are done, you can send it.

International SMS.

You can send an International SMS at very affordable rates by going to your phone menu, go to Messages, click on compose SMS, and typing your International reciepient's number (country code followed by number) use your keypad to write the nessage you want and when you are done, you can send it.