TIGO CUSTOMER CARE & SERVICE CENTRES
We at Tigo, want to always keep a smile on your face. A network that calls you a friend and treats you like family.
For all Inquiries or Customer assistance, call our Call Centre help-line below (24hrs/7days a week):
Dial 100 from a Tigo phone or 072 1 000 100 from any other number
You can also visit any of our Service Centres (listed below) near you.
| Location |
Serving |
Working Hours/
Monday - Friday
|
Saturday |
Sunday |
|
Kigali City Tower (KCT)
|
Kigali
|
8:00am - 8:00pm |
9:00am - 6:00pm |
9:00am - 6:00pm |
|
Muhima Head Quaters
|
Kigali
|
8:00am - 6:00pm |
9:00am - 5:00pm |
Closed |
| UTC |
Kigali |
8:00am - 8:00pm |
9:00am - 6:00pm |
9:00am - 6:00pm |
| Nyabugogo |
Nyabugogo |
8:00am - 6:00pm
|
9:00am - 5:00pm
|
9:00am - 5:00pm
|
| Butare |
Huye |
8:00am - 6:00pm
|
9:00pm - 5:00pm
|
2:00pm - 6:00pm
|
| Cyangugu |
Rusizi |
8:00am - 6:00pm
|
9:00pm - 5:00pm
|
2:00pm - 6:00pm
|
| Remera opp Amahoro stadium |
Remera |
8:00am - 6:00pm
|
9:00am - 5:00pm
|
2:00pm - 6:00pm
|
| Giporoso |
Giporoso |
8:00am - 6:00pm
|
9:00am - 5:00pm
|
Closed
|
| Ruhengeri |
Musanze |
8:00am - 6:00pm
|
9:00pm -5:00pm
|
2:00pm - 6:00pm
|
| Gitarama |
Muhanga |
8:00am - 6:00pm
|
9:00pm - 5:00pm
|
2:00pm - 6:00pm
|
|
