PRE-PAID SERVICE

Enjoy our billed per second, every time all the time whereby you pay for the exact amount of time you spent on the phone..

To activate your phone and make your first call

-    Ensure the battery of your phone is charged
-    Insert your SIM card and start your phone
-    As soon as you see the Tigo logo on the screen, you are able to make or receive your first call

 

How can I know my number?

Just go to your phone menu, go to messages, click on new SMS, use your keypad to write the letter N and send to 7410 to receive your number. This service is free

 

To recharge with Balance

Recharge cards and/or e-pin (electronic recharge) are available in our outlets through distributors and street vendors. You can recharge with as little as 90 FRW through E-pin or 300 FRW with Recharge cards. Simply type *130* enter the 15 digit code # press yes or green button and you ready to go!

To check your balance

Please type *131# press yes or green button and you will be able to see the status of your account

 

International Calls

To make international calls, dial +  followed by the country code and number.

example: +250 722 xxx xxx

Send an SMS

You can send an SMS at very affordable rates by going to your phone menu, go to Messages, click on compose SMS, use your key pad to write the message you want (it will appear on your screen) and when you are done you can press yes or green button to send message. 

International SMS


To send international SMS, go to Messages, click on compose SMS, use your keypad to write the message you want (it will appear on your screen) and when you are done you can write +  followed by the country code and number.

e.g. +250 722 xxx xxx